24-hour Customer Support Helpline:

1-877-GO-BALLY (1-877-462-2559) International customers, please dial (702-532-6865)

Customer technical support is available 24 hours a day by dialing 1-877-GO-BALLY. Click here to view and print a Quick Reference document of the numbered auto-attendant prompts to reach the appropriate customer service support department.

Welcome to the Bally Customer Center home page, your gateway to an array of technical support options for Bally’s industry-leading gaming and systems products.

We are committed to providing nothing less than the very best in technical support services. Gaming is a 24-hour business and that’s why we also provide technical support assistance 24/7. Please choose from the links below to access the appropriate technical support response for gaming or systems products.
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Additional Customer Information Options

  • For Bally Gaming Sales inquiries, please dial
    702-532-7354 or e-mail Gaming Sales 
     
  • For Bally Systems Sales inquiries, please dial
    702-532-6715 or by e-mail System Sales
     
  • Bally Mobile Sales inquiries, please dial
    702-532-7111 or e-mail Mobile Sales
     
  • For Bally Gaming Technical Support inquires, please e-mail games@ballytech.com
     
  • For Bally Systems Technical Support inquires, please call 1-877-GO-BALLY (1-877-462-2559), or submit your inquiry online at GoBally Online
     
  • To reach our Parts Order Entry Department, email orderentrygroup@ballytech.com
     
  • For Marketing/Trade Show inquiries, please call 702-532-7744 or e-mail Jeri Wiedemer at JWiedemer@ballytech.com 
     
  • For questions or comments specifically regarding the ballytech.com website, please e-mail webmaster
     
  • For general company information, please call the Bally Technologies corporate headquarters main telephone number: 702-532-7700
     
  • Bally Technologies corporate headquarters is located at 6601 South Bermuda Road, Las Vegas, NV 89119 
     
  • All office locations